Frequently Asked Questions At WPCWD Shopping Carts Online Model Store

Yes. In order to buy any item in this store, you must create an account with our Online Store. 

First, you would go to the page in the Online Store with the Chestnut Hill Double-Wash Twill Cap; choose your options for the cap; then click the upward arrow to the right of the number in the field box. It's really simple. Then click the Add To Cart button.

Yes. Just go to your cart and click the small X next to the image of the item you want to remove.

Yes! Absolutely! Today many millions of credit card transactions take place every day without a problem. At any Online Store we use secure encryption(https), which means a very high level of security when processing your credit card. We have chosen as our online CC processing partner Authorize.net. More than 142,000 merchants trust Authorize.net to manage their transactions, minimize risk from fraud and help grow their business.

A "personalization" is the text that is embroidered or screen-printed on a product that you purchase at our Online Store.

The fee for a personalization is based on the number characters in your text and what technique(screenprinting or embroidery) we use to place the personalization on the product(s) you have purchased. Currently we charge $5.00 per personalization.

Yes, absolutely! Log in to your account via the My Account link on our menu. Once into your account you'll have many options available including your order history.

We do all our shipping via UPS. All our shipping costs are based on the weight of the items in your shopping cart.

Absolutely. At checkout, you have an option to pick up your items at the store so you can avoid shipping charges

Never! All customer information remains in-house.